Sales of B&Q Gift Cards are made, managed and fulfilled by Voucher Express, as set out in more detail below.
A Gift Card or eGift Card can be used in full or payment for; a. any products purchased from B&Q stores in the UK (excluding concessions and cafes) b. products purchased at www.diy.com excluding products ‘sold and shipped by verified sellers’ with the exception of the following type of card; any Gift Card or eGift card denominated in Euros (€) Any Decorating Card or Gift Card beginning with the following numbers 5045 0756 65** **** *** .
With regard to online purchases of B&Q Gift Cards, you can contact us via e-mail at BandQ@voucherexpress.net or call our helpline on 0371 200 2144 Mon-Fri, 9am - 5pm and Sat 9am - 12.30pm. If calling from overseas, please dial +44 1765 601606. Please quote your order number when you contact us.
We will send you an e-mail to confirm that we received your order. Two days before your requested delivery date we will send you another e-mail informing you that your Gift Card has been dispatched. If we are not able to process your order, we will contact you by e-mail.
We accept VISA, Mastercard, American Express, Maestro cards, Google Pay, ApplePay & PayPal.
Your credit card statement will read "Voucher Express".
To place an order please call 0371 200 2144 Mon-Fri, 9am - 5pm and Sat 9am - 12.30pm. If calling from overseas, please dial +44 1765 601606.
Yes, you will be given the option to write a personal message before you purchase your Gift Card online.
Next Working Day delivery service is available and costs £7.50. If you require Next Working Day delivery, please call 0371 200 2144 to place an order. If calling from overseas, please dial +44 1765 601606. Orders must be placed by midday for Next Working Day Delivery.
Gift Cards that have been purchased from this site will expire and any remaining value will be removed if the Gift Card is not used to make a purchase, top-up or balance enquiry during any period of five consecutive years.
No, re-sale of Gift Cards sold via this website is strictly prohibited. If you have a business enquiry regarding the purchase of Gift Cards, please contact the corporate team so that they can take more details and obtain the necessary permissions. Please note also that the use of any B&Q imagery (including the logo) is prohibited unless you first obtain written permission from the corporate team.
Value |
Delivery charge |
Delivery Method |
Delivery usually expected within: |
£10 - £50.00 |
£1.50 |
1st Class |
1-3 working days |
£50.01 - £99.99 |
£2.95 |
Recorded Delivery (Signature required) |
1-3 working days |
£100+ |
£5.50 |
Special Delivery (Signature required) |
1-2 working days |
Same day dispatch on any value |
£7.50 |
Special Delivery (Signature required) |
Next working day |
Gift cards supplied by this website are subject to the B&Q Gift Card terms and conditions, which are available when purcahsing the Gift Card or from diy.com.